WalkMe for Customers
Product-centred solution, ensuring speady, seemless product adoption and increasing customer retention and trial conversion.
Customer Care
Simplifying user experience to drive long-lasting customer satisfaction.
Customer Onboarding
Driving customer satisfaction from the second they start going.
Customer Success
Driving your customer success strategy from onboarding through change management for a higher retention.
IBM boosts conversion rate and retention rate with digital adoption strategy and WalkMe.
6X
increase in
product adoption
product adoption
80%
revenue growth
of digital offering
of digital offering
300%
improved product
usage and retention
usage and retention
"
Overall, WalkMe has helped us improve product usage, consumption, and retention by 300%. We have been able to reach 80% digital offering revenue growth, which was 2X our target.
Nilanjan Adhya
Chief Digital Officer, IBM
Our Digital Adoption Platform Partner
We believe in the power of strong collaborations, we partner with WalkMe, the pioneer of Digital Adoption Platform (DAP)
