WalkMe for Customers

Product-centred solution, ensuring speady, seemless product adoption and increasing customer retention and trial conversion.

Customer Care

Simplifying user experience to drive long-lasting customer satisfaction.

Customer Onboarding

Driving customer satisfaction from the second they start going.

Customer Success

Driving your customer success strategy from onboarding through change management for a higher retention.

IBM boosts conversion rate and retention rate with digital adoption strategy and WalkMe.


increase in
product adoption


revenue growth
of digital offering


improved product
usage and retention


Overall, WalkMe has helped us improve product usage, consumption, and retention by 300%. We have been able to reach 80% digital offering revenue growth, which was 2X our target.

Nilanjan Adhya

Chief Digital Officer, IBM

Our Digital Adoption Platform Partner

We believe in the power of strong collaborations, we partner with WalkMe, the pioneer of Digital Adoption Platform (DAP)

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